Be9 believes betting should be entertaining, not stressful. That's why we provide every player with responsible gaming options and tools â so that fun never turns into a problem.
Be9 provides all these tools completely free to help you stay in control of your betting.
Set your own daily, weekly, or monthly deposit limit on be9. Once a limit is in place, be9 will not accept deposits beyond it. This is the most effective first step toward responsible gambling.
Set a time limit for how long you play on be9 before you start. Once the time is up, be9 will automatically alert you and close your session. Managing your time is at the heart of responsible betting.
Take a step back and clear your head with a break from be9. Setting a cooling-off period temporarily suspends betting access on your account for a chosen duration. Responsible players use this feature regularly.
If you feel your betting is getting out of control, activate self-exclusion on be9. You can shut yourself out from betting entirely â anywhere from 30 days to permanently.
View your full betting history in your be9 account â how much you've spent, how much you've won, and how long you've played. Understanding your own behaviour is where responsible gambling begins.
Be9's customer service team is always here for you. For any concerns or issues, email us at support@be9.world or reach us directly via live chat.
Setting limits on be9 takes just a few minutes. Follow the simple steps below and start enjoying a safer, more responsible betting experience.
Any limit you set on be9 takes effect immediately. Lowering a limit is instant, but increasing one requires a 72-hour waiting period â by design, to keep you protected.
Sign in to be9 with your mobile number and password. New here? Register first.
Click the profile icon in the top right corner and select the "Responsible Gambling" section.
Deposit limits, time limits, or loss limits â choose whichever works best for you.
Daily, weekly, or monthly â set a limit for any period and confirm it.
Be9 will send a confirmation SMS to your number. Your limit will be activated successfully.
Be9 wants you to stay aware of your own betting behaviour. Ask yourself the questions below. If you answer "yes" to more than one, we encourage you to use be9's support services.
These questions are simply to help you understand yourself better. be9's support team will never judge you â we're here to help.
Are you spending more on betting than you can afford?
Do you feel the urge to bet more to chase your losses?
Have you borrowed money from family or friends to place bets?
Is betting affecting your sleep, work, or family life?
Have you tried to stop betting but keep coming back?
Are you hiding your betting habits from your family?
Responsible play isn't just about setting limits â it's about being honest with yourself. Read through the points below carefully and consider whether any of them apply to you or someone you care about.
If something feels wrong, don't wait â reach out through any of be9's support channels right away.
Chat with our team via live chat on be9.world at any time. Support is available in Bengali.
Email us at support@be9.world. be9 will respond with a detailed reply within 24 hours.
You can stop betting instantly at any time, directly from your account settings.
Read the detailed responsible gambling guidelines on be9's FAQ page.
Be9 is strictly for users aged 18 and above. We do not allow minors to register, and any account suspected of belonging to an underage user is verified immediately.
Age verification is mandatory when registering on be9. Full account access is not granted until identity is confirmed with a national ID card or birth certificate.
If there are minors in your household, take the following steps: