Last Updated: 1 January 2026

Be9 Privacy Policy — Our commitment to protecting your personal information

At be9, your privacy is our top priority. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it safe.

Data Protection

How be9 Protects Your Privacy

The 6 core pillars of be9's Privacy Policy — always working to keep your data safe.

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SSL Encryption

Every transaction and login on be9 is protected by 256-bit SSL encryption. Your password and payment details are never stored in plain text.

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Not Sold to Third Parties

Be9 never sells your personal information to advertisers or third parties. Your data is used solely to operate be9's services.

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Limited Data Collection

Be9 only collects information that is strictly necessary to provide its services. No unnecessary or excessive personal data is gathered.

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Right to Erasure

You can request that be9 delete your personal information at any time. Unless a legal obligation applies, be9 will complete the deletion within 30 days of receiving your request.

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Right to Access Your Data

Be9 gives you full visibility into all information stored in your account. You can email support@be9.world at any time to request a copy of your data.

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Data Breach Alerts

In the event of a security breach on be9's systems, be9 will notify affected users via mobile or email within 72 hours.

01Introduction — What Is be9's Privacy Policy

Be9 (https://be9.world) is an online Sports Betting and lottery platform based in Bangladesh. When you use be9's services, you share certain personal information with us. This Privacy Policy explains exactly how that information is collected, what it is used for, and how it is kept secure.

By using be9's services, you confirm that you have read and agreed to this Privacy Policy. If you do not agree, please stop using be9's services and contact us at support@be9.world.

be9's Core Principles: We believe your privacy is a fundamental right. That's why be9 always collects only the minimum information necessary and keeps it under the highest level of protection.

02What Information be9 Collects

Be9 collects two types of information — what you provide directly and what is gathered automatically while you use the platform.

Information You Provide Directly

Data Type When It Is Collected Requirements
Full Name At the Time of Registration Mandatory
Mobile Number At the time of registration and payment Mandatory
Date of Birth For age verification Mandatory
Address During KYC Verification Mandatory
National ID Number During KYC Verification Mandatory
Email Address At the Time of Registration Optional

Automatically Collected Information

  • IP Address: For security verification and fraud prevention
  • Device Information: Operating system, browser type, screen resolution
  • Usage History: Pages visited and time spent on each
  • Betting History: Which games you've bet on and the amounts wagered
  • Transaction Records: Deposit and withdrawal dates and amounts

Be9 never stores your Mobile Pay or Nagad PIN, bank password, or full credit card number.

03Why and How Your Information Is Used

Be9 uses your information only for the specific purposes listed below and will never use it for anything beyond that.

Primary Use

  • Service Delivery: To enable account creation, betting features, and lottery participation
  • Identity Verification: Preventing fraud through age and identity verification
  • Payment Processing: Processing deposits and withdrawals securely
  • Customer Service: Helping you resolve issues
  • Security: Detecting and Preventing Suspicious Activity

Secondary Use (with your consent)

  • Notifying you about new be9 offers and promotions via SMS or email
  • Personalized betting recommendations based on your preferences
  • Analysing user behaviour to improve be9's services

To opt out of marketing communications, click the unsubscribe link in any SMS or email us at support@be9.world.

04Data Retention & Security Practices

Be9 uses industry-leading technology and practices to keep your information secure.

Technical Security

  • Encryption: All data is stored with AES-256 encryption
  • SSL/TLS: All connections to be9.world are HTTPS encrypted
  • Firewall: A multi-layered firewall system active around the clock
  • Server Monitoring: be9's servers are monitored 24/7
  • Regular Audits: Regular security audits conducted by third-party experts

Data Retention Period

Be9 retains your information for the following periods:

  • Active account data: retained for as long as the account remains active
  • Transaction records: retained for a maximum of 5 years in accordance with legal obligations
  • After account closure: essential data retained for up to 3 years
  • Customer service conversations: up to 2 years

Be9's data center operates in compliance with Bangladesh and international security standards (ISO 27001).

05Cookie Policy — How be9 Uses Cookies

Be9's website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

What Cookies be9 Uses

  • Essential Cookies: To keep you logged in to be9 and ensure security. These cookies cannot be disabled.
  • Performance Cookies: To understand which parts of be9 are used most. This data is anonymous.
  • Preference Cookies: To remember your language preference and layout settings.
  • Analytics Cookies: Understanding user behavior to improve be9's services.

Cookie Controls

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain be9 features.

06Sharing Information with Third Parties

Be9 does not sell your data. However, limited information may be shared with trusted third parties where necessary to operate our services.

When Information Is Shared with Third Parties

  • Payment Processing: To process transactions with Mobile Pay, Nagad, and Rocket only
  • KYC Verification: Limited information shared with identity verification agencies
  • Legal Obligations: Upon valid request from law enforcement authorities in Bangladesh
  • Fraud Prevention: Sharing Suspicious Activity Information with Cybersecurity Authorities

All third parties that be9 works with are contractually required to uphold privacy standards equivalent to be9's own Privacy Policy.

07Your Privacy Rights

As a be9 user, you have a number of rights over your own data. be9 fully respects all of these rights.

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Right to Access Your Data

You have the right to know what information be9 holds about you.

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Right to Rectification

You have the right to update any information that is incorrect or out of date.

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Right to Data Deletion

The right to request deletion of your information, unless a legal obligation requires it to be retained.

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Data Portability

The right to download a copy of your data or transfer it elsewhere.

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Right to Object to Processing

The right to object to the processing of your data for marketing or analytical purposes.

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Right to Restrict Processing

The right to restrict how your data is used in certain circumstances.

To exercise any of these rights, email support@be9.world. be9 will respond to your request within 30 days.

08Children's Privacy Protection

Be9's services are strictly for users aged 18 and above. be9 never knowingly collects personal information from minors.

If be9 discovers that personal data from a minor has been collected by mistake, be9 will immediately close that account and delete all associated information.

If you suspect someone you know who is underage has created an account on be9, please contact support@be9.world immediately.

09Privacy Policy Updates

Be9 may update this Privacy Policy as needed. Before any significant changes take effect, be9 will notify you via SMS or email to your registered mobile number.

Continued use of be9's services after any changes have been made will be considered acceptance of the updated Privacy Policy. The date of the most recent update will always be shown at the top of this page under "Last Updated".

Be9 always keeps a copy of previous policy versions. To request any earlier version, contact support@be9.world.

10Contact — Privacy Inquiries

For any questions, concerns, or requests regarding be9's Privacy Policy, please reach out to our Data Protection Team:

  • Email: support@be9.world
  • Live Chat: Available 24/7 at be9.world
  • Language: Support available in both Bengali and English
  • Response Time: Usually within 24–48 hours

Requests to delete, correct, or download your data can be submitted by email, and be9 will complete the process within 30 days.

Enjoy betting in a safe environment

Be9's Privacy Policy ensures your data is fully protected. Join be9 with confidence and enjoy world-class Sports Betting.

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